Knowledge Base
My Rochen Password Reset
If you have tried the "forgot password?" link and NOT received a confirmation email or have otherwise NOT been able to successfuly reset your password, please see below:
If you do not recall the most recent log in credentials for your My Rochen account:
Send an email to sales@rochen.com requesting to have your password reset. Please note that in order for us to resend your Welcome email, we will need you to verify all of the following account details:
Send an email to sales@rochen.com requesting to have your password reset. Please note that in order for us to resend your Welcome email, we will need you to verify all of the following account details:
- The Primary domain name on the account
- The full name of the Primary owner of the account
- The Primary email address that Rochen uses for communicating with the account
- The address, including postal/zip code of the primary owner of the account
- The telephone number used on the account
- The last four digits of the credit card on file - This would be the card that your Rochen invoices get billed to.
It is necessary that all details are provided in your email and they match what we have on file for your account. We ask this for both sercurity reasons and also for the protection of the personal contact and billing information that you have on file with us.
Thank you
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