Knowledge Base



Accepted Payment Methods

Rochen currently accepts payment by credit card including Visa, MasterCard, and American Express.

We do not accept debit-only cards, but many debit cards issued by banks actually function as credit cards as well; check for a Visa, Mastercard, or Amex logo on your card. For UK accounts (billing in GBP), we are able to accept UK-issued debit cards.

Cards such as Visa Electron, Visa Delta, Switch, Solo, Maestro, Laser and Discover are not accepted.

We do not accept payment by cheque/check, wire transfer, or PayPal for shared hosting plans, MVS plans, or MDS plans paid monthly. In select cases for fully dedicated managed servers (MDS) and MDS Cluster accounts that are paid annually, we may accept alternative payment methods. Please open a a billing ticket to discuss.

LOST PASSWORD? If you have misplaced your My Rochen log in details, or if your most recent set of credentials are not working for you, we can assist you with recovering them, per the instructions in this KB article

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